Shipping
Processing Time
Orders are processed within 24–72 hours, Monday through Friday, 9:30 AM – 5:00 PM PST, excluding weekends and U.S. federal holidays.
Shipping Time
Delivery typically takes 2–3 business days, depending on your location.
Free Shipping
Free shipping is available on orders over $75.
Discreet Shipping
All orders are shipped in discreet packaging.
Order Changes or Cancellations
Order Modifications
You may modify or cancel your order within 1 hour of placing it.
Once processing begins, changes or cancellations are no longer possible.
To request a modification, please email
cs@groovymocktails.com
with your order number and request details.
Address Accuracy
Please ensure your shipping and billing addresses are entered correctly at checkout.
Incorrect or incomplete addresses may result in delays or returned packages.
Returned orders due to address errors are subject to a 15% restocking and reshipping fee.
Returns
Returns are accepted within 15 days of delivery. Items must be returned following our return process and in their original condition.
Please note that shipping fees are non-refundable.






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